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v1.5.0 Updated Jul 27, 2026

Awesome support | Remote Tickets

Awesome Support is here to transform your customer service experience with its Remote Tickets feature. This…

  • Instant download
  • Unlimited domains
  • Virus-scanned files
Overview

What you’re getting

Awesome Support is here to transform your customer service experience with its Remote Tickets feature. This innovative plugin allows you to manage support requests seamlessly, no matter where you or your customers are located. With an intuitive interface, users can submit tickets with ease, ensuring that no inquiry goes unanswered. Plus, your support team can respond promptly, enhancing customer satisfaction. What makes it stand out is its ability to integrate with existing systems, making it a perfect fit for businesses of any size. Experience the difference of efficient ticket management and keep your customers happy.

Key Features

  • Streamlined ticket submission for quick customer support requests.
  • Real-time notifications to keep your team updated on new tickets.
  • Customizable ticket statuses to reflect your workflow better.
  • Comprehensive reporting tools to analyze support performance.
  • Integration capabilities with popular CRM systems for seamless operation.
  • User-friendly interface that simplifies the support process.
  • Multi-channel support to handle requests from various platforms.
  • Robust security features to protect sensitive customer information.
Installation

Up and running in minutes

What you’ll need

  • After downloading, unzip the package first. It may contain extras such as documentation or bundled templates — make sure you install the correct plugin file.
  1. Unzip the Plugin File

    Find the downloaded .zip file on your computer. Right-click it and extract its contents to a new folder.

    Unzip the Plugin File
  2. Upload the Plugin Folder

    Navigate to the wp-content/plugins folder on your website, then drag and drop the unzipped plugin folder into it.

    Upload the Plugin Folder
  3. Activate the Plugin

    Log in to your WordPress dashboard and open the Plugins menu. Your new plugin will be listed — click Activate to finish.

    Activate the Plugin
FAQ

Questions, answered

Is this the original product?

Yes. You receive the original files, redistributed under the GNU General Public License that WordPress products are built on. Files are not modified by us; every upload is virus-scanned before release.

How many websites can I use it on?

The GPL places no limit on the number of sites. You can install this plugin on as many domains as you like.

How do updates work?

When the vendor releases a new version we update the package on our site. Download the latest version from your account and install it over the previous one, or use the Request Update button to nudge us if a version looks stale.

Do I need a license key?

No license key is required for normal use. A small number of products need extra activation for premium API features — when that applies, a note is shown on this page with exact instructions.

What if something doesn’t work?

Open a support ticket from your account and we’ll help you out. If you find a broken file, and we’ll fix it quickly.

Better value

Or get all 16,000+ products

$14/month — every plugin, theme and template on the site, this one included. Cancel anytime.