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Awesome support | Remote Tickets

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Updated on: March 18, 2024

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Version 1.5.0

Awesome support | Remote Tickets
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Updated On: March 18, 2024
Version: 1.5.0
Downloads: 12
Status: verified_user Secure & Clean
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Product Overview

Awesome Support is here to transform your customer service experience with its Remote Tickets feature. This innovative plugin allows you to manage support requests seamlessly, no matter where you or your customers are located. With an intuitive interface, users can submit tickets with ease, ensuring that no inquiry goes unanswered. Plus, your support team can respond promptly, enhancing customer satisfaction. What makes it stand out is its ability to integrate with existing systems, making it a perfect fit for businesses of any size. Experience the difference of efficient ticket management and keep your customers happy.

Key Features

  • Streamlined ticket submission for quick customer support requests.
  • Real-time notifications to keep your team updated on new tickets.
  • Customizable ticket statuses to reflect your workflow better.
  • Comprehensive reporting tools to analyze support performance.
  • Integration capabilities with popular CRM systems for seamless operation.
  • User-friendly interface that simplifies the support process.
  • Multi-channel support to handle requests from various platforms.
  • Robust security features to protect sensitive customer information.

Installation & Usage Guide

What You'll Need

  • After downloading from our website, first unzip the file. Inside, you may find extra items like templates or documentation. Make sure to use the correct plugin/theme file when installing.
1

Unzip the Plugin File

Find the plugin's .zip file on your computer. Right-click and extract its contents to a new folder.

Image showing how to unzip a file
2

Upload the Plugin Folder

Navigate to the wp-content/plugins folder on your website's side. Then, drag and drop the unzipped plugin folder from your computer into this directory.

Image of dragging and dropping the plugin folder
3

Activate the Plugin

Finally, log in to your WordPress dashboard. Go to the Plugins menu. You should see your new plugin listed. Click Activate to finish the installation.

Image of the WordPress plugins page with the activate button highlighted

PureGPL ensures you have all the tools and support you need for seamless installations and updates!

For any installation or technical-related queries, Please contact via Live Chat or Support Ticket.

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