Awesome support | Issue Tracking
Awesome Support | Issue Tracking is your go-to solution for managing customer inquiries and support tickets…
- Instant download
- Unlimited domains
- Virus-scanned files
What you’re getting
Awesome Support | Issue Tracking is your go-to solution for managing customer inquiries and support tickets effortlessly. Designed with user-friendliness in mind, this plugin simplifies the process of tracking issues and resolutions, ensuring that no customer request goes unanswered. With its intuitive interface, you can prioritize tasks, assign tickets to team members, and monitor progress in real-time. Plus, the seamless integration with your existing WordPress site means you can get started quickly without any hassle. What makes it stand out is its robust reporting features, providing insights to help improve your support processes over time.
Key Features
- Effortless ticket management with an intuitive dashboard
- Real-time notifications to keep your team updated
- Customizable ticket statuses for better workflow
- Integrated customer feedback system to enhance service
- Comprehensive reporting tools for performance analysis
- Multi-user support with role-based access control
- Seamless integration with popular email services
- Mobile-friendly design for on-the-go management
Up and running in minutes
What you’ll need
- After downloading, unzip the package first. It may contain extras such as documentation or bundled templates — make sure you install the correct plugin file.
-
Unzip the Plugin File
Find the downloaded .zip file on your computer. Right-click it and extract its contents to a new folder.
-
Upload the Plugin Folder
Navigate to the wp-content/plugins folder on your website, then drag and drop the unzipped plugin folder into it.
-
Activate the Plugin
Log in to your WordPress dashboard and open the Plugins menu. Your new plugin will be listed — click Activate to finish.
Questions, answered
Is this the original product?
Yes. You receive the original files, redistributed under the GNU General Public License that WordPress products are built on. Files are not modified by us; every upload is virus-scanned before release.
How many websites can I use it on?
The GPL places no limit on the number of sites. You can install this plugin on as many domains as you like.
How do updates work?
When the vendor releases a new version we update the package on our site. Download the latest version from your account and install it over the previous one, or use the Request Update button to nudge us if a version looks stale.
Do I need a license key?
No license key is required for normal use. A small number of products need extra activation for premium API features — when that applies, a note is shown on this page with exact instructions.
What if something doesn’t work?
Open a support ticket from your account and we’ll help you out. If you find a broken file, and we’ll fix it quickly.
Or get all 16,000+ products
$14/month — every plugin, theme and template on the site, this one included. Cancel anytime.
