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Awesome support | Issue Tracking

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Updated on: March 18, 2024

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Version 1.1.2

Awesome support | Issue Tracking
GPL License
VirusTotal Scan: View Report
Updated On: March 18, 2024
Version: 1.1.2
Downloads: 12
Status: verified_user Secure & Clean
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Product Overview

Awesome Support | Issue Tracking is your go-to solution for managing customer inquiries and support tickets effortlessly. Designed with user-friendliness in mind, this plugin simplifies the process of tracking issues and resolutions, ensuring that no customer request goes unanswered. With its intuitive interface, you can prioritize tasks, assign tickets to team members, and monitor progress in real-time. Plus, the seamless integration with your existing WordPress site means you can get started quickly without any hassle. What makes it stand out is its robust reporting features, providing insights to help improve your support processes over time.

Key Features

  • Effortless ticket management with an intuitive dashboard
  • Real-time notifications to keep your team updated
  • Customizable ticket statuses for better workflow
  • Integrated customer feedback system to enhance service
  • Comprehensive reporting tools for performance analysis
  • Multi-user support with role-based access control
  • Seamless integration with popular email services
  • Mobile-friendly design for on-the-go management

Installation & Usage Guide

What You'll Need

  • After downloading from our website, first unzip the file. Inside, you may find extra items like templates or documentation. Make sure to use the correct plugin/theme file when installing.
1

Unzip the Plugin File

Find the plugin's .zip file on your computer. Right-click and extract its contents to a new folder.

Image showing how to unzip a file
2

Upload the Plugin Folder

Navigate to the wp-content/plugins folder on your website's side. Then, drag and drop the unzipped plugin folder from your computer into this directory.

Image of dragging and dropping the plugin folder
3

Activate the Plugin

Finally, log in to your WordPress dashboard. Go to the Plugins menu. You should see your new plugin listed. Click Activate to finish the installation.

Image of the WordPress plugins page with the activate button highlighted

PureGPL ensures you have all the tools and support you need for seamless installations and updates!

For any installation or technical-related queries, Please contact via Live Chat or Support Ticket.