Awesome support | Easy Digital Downloads
Awesome Support is the perfect companion for Easy Digital Downloads, designed to elevate your customer support…
- Instant download
- Unlimited domains
- Virus-scanned files
What you’re getting
Awesome Support is the perfect companion for Easy Digital Downloads, designed to elevate your customer support experience. This plugin seamlessly integrates with your EDD store, allowing you to manage support tickets efficiently and effectively. With a user-friendly interface, both you and your customers will find it easy to navigate and resolve issues promptly. Plus, it helps you maintain a professional image while ensuring that customer inquiries are addressed swiftly. On top of that, the plugin comes with a host of features that streamline communication, making it an essential tool for any online business.
Key Features
- Integrated ticket management for smooth customer interactions
- Customizable email notifications to keep customers informed
- User-friendly dashboard for easy navigation and ticket tracking
- Built-in knowledge base to empower customers with self-help options
- Support for multiple agents to enhance team collaboration
- Responsive design ensures accessibility on all devices
- Comprehensive reporting tools to analyze support performance
- Seamless integration with popular payment gateways
Up and running in minutes
What you’ll need
- After downloading, unzip the package first. It may contain extras such as documentation or bundled templates — make sure you install the correct plugin file.
-
Unzip the Plugin File
Find the downloaded .zip file on your computer. Right-click it and extract its contents to a new folder.
-
Upload the Plugin Folder
Navigate to the wp-content/plugins folder on your website, then drag and drop the unzipped plugin folder into it.
-
Activate the Plugin
Log in to your WordPress dashboard and open the Plugins menu. Your new plugin will be listed — click Activate to finish.
Questions, answered
Is this the original product?
Yes. You receive the original files, redistributed under the GNU General Public License that WordPress products are built on. Files are not modified by us; every upload is virus-scanned before release.
How many websites can I use it on?
The GPL places no limit on the number of sites. You can install this plugin on as many domains as you like.
How do updates work?
When the vendor releases a new version we update the package on our site. Download the latest version from your account and install it over the previous one, or use the Request Update button to nudge us if a version looks stale.
Do I need a license key?
No license key is required for normal use. A small number of products need extra activation for premium API features — when that applies, a note is shown on this page with exact instructions.
What if something doesn’t work?
Open a support ticket from your account and we’ll help you out. If you find a broken file, and we’ll fix it quickly.
Or get all 16,000+ products
$14/month — every plugin, theme and template on the site, this one included. Cancel anytime.
