Changelog
Total Products – 20704

Awesome support | Easy Digital Downloads

star star star star star_half 4.5/5 based on 100 reviews
schedule

Updated on: March 18, 2024

code

Version 1.0.10

Awesome support | Easy Digital Downloads
GPL License
VirusTotal Scan: View Report
Updated On: March 18, 2024
Version: 1.0.10
Downloads: 12
Status: verified_user Secure & Clean
Have a problem? bug_report Report Click here to report any issues with the product.

Single Purchase

Buy this product once and own it forever.

$ 3.49

Membership

Unlock everything on the site for one low price.

$ 16 / month SAVE 90%

Product Overview

Awesome Support is the perfect companion for Easy Digital Downloads, designed to elevate your customer support experience. This plugin seamlessly integrates with your EDD store, allowing you to manage support tickets efficiently and effectively. With a user-friendly interface, both you and your customers will find it easy to navigate and resolve issues promptly. Plus, it helps you maintain a professional image while ensuring that customer inquiries are addressed swiftly. On top of that, the plugin comes with a host of features that streamline communication, making it an essential tool for any online business.

Key Features

  • Integrated ticket management for smooth customer interactions
  • Customizable email notifications to keep customers informed
  • User-friendly dashboard for easy navigation and ticket tracking
  • Built-in knowledge base to empower customers with self-help options
  • Support for multiple agents to enhance team collaboration
  • Responsive design ensures accessibility on all devices
  • Comprehensive reporting tools to analyze support performance
  • Seamless integration with popular payment gateways

Installation & Usage Guide

What You'll Need

  • After downloading from our website, first unzip the file. Inside, you may find extra items like templates or documentation. Make sure to use the correct plugin/theme file when installing.
1

Unzip the Plugin File

Find the plugin's .zip file on your computer. Right-click and extract its contents to a new folder.

Image showing how to unzip a file
2

Upload the Plugin Folder

Navigate to the wp-content/plugins folder on your website's side. Then, drag and drop the unzipped plugin folder from your computer into this directory.

Image of dragging and dropping the plugin folder
3

Activate the Plugin

Finally, log in to your WordPress dashboard. Go to the Plugins menu. You should see your new plugin listed. Click Activate to finish the installation.

Image of the WordPress plugins page with the activate button highlighted

PureGPL ensures you have all the tools and support you need for seamless installations and updates!

For any installation or technical-related queries, Please contact via Live Chat or Support Ticket.