Awesome support | Easy Digital Downloads
Updated on: March 18, 2024
Version 1.0.10

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Product Overview
Awesome Support is the perfect companion for Easy Digital Downloads, designed to elevate your customer support experience. This plugin seamlessly integrates with your EDD store, allowing you to manage support tickets efficiently and effectively. With a user-friendly interface, both you and your customers will find it easy to navigate and resolve issues promptly. Plus, it helps you maintain a professional image while ensuring that customer inquiries are addressed swiftly. On top of that, the plugin comes with a host of features that streamline communication, making it an essential tool for any online business.
Key Features
- Integrated ticket management for smooth customer interactions
- Customizable email notifications to keep customers informed
- User-friendly dashboard for easy navigation and ticket tracking
- Built-in knowledge base to empower customers with self-help options
- Support for multiple agents to enhance team collaboration
- Responsive design ensures accessibility on all devices
- Comprehensive reporting tools to analyze support performance
- Seamless integration with popular payment gateways
Installation & Usage Guide
What You'll Need
- After downloading from our website, first unzip the file. Inside, you may find extra items like templates or documentation. Make sure to use the correct plugin/theme file when installing.
Unzip the Plugin File
Find the plugin's .zip file on your computer. Right-click and extract its contents to a new folder.

Upload the Plugin Folder
Navigate to the wp-content/plugins folder on your website's side. Then, drag and drop the unzipped plugin folder from your computer into this directory.

Activate the Plugin
Finally, log in to your WordPress dashboard. Go to the Plugins menu. You should see your new plugin listed. Click Activate to finish the installation.

PureGPL ensures you have all the tools and support you need for seamless installations and updates!
For any installation or technical-related queries, Please contact via Live Chat or Support Ticket.