Supportcandy | Automatic close tickets
SupportCandy's Automatic Close Tickets feature streamlines your customer support process by automatically resolving and closing tickets…
- Instant download
- Unlimited domains
- Virus-scanned files
Version history
5 releases available — use the latest unless you need an earlier build.
- v3.1.1 Current 24 Mar 2026
- v3.1.0 29 Nov 2025
- v3.0.9 22 Oct 2025
- v3.0.8 8 Oct 2025
- v3.0.7 18 Apr 2025
Earlier builds are available to customers who own this product — sign in to download them.
What you’re getting
SupportCandy’s Automatic Close Tickets feature streamlines your customer support process by automatically resolving and closing tickets after a set period of inactivity. This means less clutter in your support dashboard and a more efficient workflow for your team. No more manual checks or follow-ups; let the system handle it for you. Plus, you can customize the time frame to fit your business needs, ensuring that tickets are closed appropriately without losing valuable customer interactions. What makes it stand out is its ease of use and seamless integration with your existing SupportCandy setup.
Key Features
- Automated ticket closure based on inactivity
- Customizable time settings for ticket closure
- Reduces clutter in your support dashboard
- Enhances team productivity by minimizing manual tasks
- Seamless integration with existing SupportCandy features
- Improves customer satisfaction by ensuring timely responses
- Easy setup with user-friendly interface
Up and running in minutes
What you’ll need
- After downloading, unzip the package first. It may contain extras such as documentation or bundled templates — make sure you install the correct plugin file.
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Unzip the Plugin File
Find the downloaded .zip file on your computer. Right-click it and extract its contents to a new folder.
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Upload the Plugin Folder
Navigate to the wp-content/plugins folder on your website, then drag and drop the unzipped plugin folder into it.
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Activate the Plugin
Log in to your WordPress dashboard and open the Plugins menu. Your new plugin will be listed — click Activate to finish.
Questions, answered
Is this the original product?
Yes. You receive the original files, redistributed under the GNU General Public License that WordPress products are built on. Files are not modified by us; every upload is virus-scanned before release.
How many websites can I use it on?
The GPL places no limit on the number of sites. You can install this plugin on as many domains as you like.
How do updates work?
When the vendor releases a new version we update the package on our site. Download the latest version from your account and install it over the previous one, or use the Request Update button to nudge us if a version looks stale.
Do I need a license key?
No license key is required for normal use. A small number of products need extra activation for premium API features — when that applies, a note is shown on this page with exact instructions.
What if something doesn’t work?
Open a support ticket from your account and we’ll help you out. If you find a broken file, and we’ll fix it quickly.
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