Supportcandy | Woocommerce
SupportCandy is a powerful support ticket system designed specifically for WooCommerce, making it easier than ever…
- Instant download
- Unlimited domains
- Virus-scanned files
Version history
5 releases available — use the latest unless you need an earlier build.
- v3.2.7 Current 27 May 2026
- v3.2.6 24 Mar 2026
- v3.2.5 10 Feb 2026
- v3.2.4 29 Nov 2025
- v3.2.3 22 Oct 2025
Earlier builds are available to customers who own this product — sign in to download them.
What you’re getting
SupportCandy is a powerful support ticket system designed specifically for WooCommerce, making it easier than ever to manage customer inquiries. With its user-friendly interface, you can streamline your customer support process, ensuring timely responses and improved customer satisfaction. The plugin integrates seamlessly with your WooCommerce store, allowing you to handle support tickets right from your dashboard. Plus, it offers a range of customizable options to fit your brand’s needs, ensuring a cohesive experience for your customers. What sets SupportCandy apart is its robust features that enhance both customer and admin experience.
Key Features
- Easy integration with WooCommerce for seamless support management.
- User-friendly ticket submission for customers, enhancing their experience.
- Customizable email notifications to keep everyone informed.
- Multiple ticket statuses to track progress and resolution.
- Built-in knowledge base to help customers find answers quickly.
- Advanced reporting tools to analyze support performance.
- Responsive design, ensuring accessibility on all devices.
- Multilingual support to cater to a global audience.
- Custom fields for tickets, allowing for tailored information collection.
Up and running in minutes
What you’ll need
- After downloading, unzip the package first. It may contain extras such as documentation or bundled templates — make sure you install the correct plugin file.
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Unzip the Plugin File
Find the downloaded .zip file on your computer. Right-click it and extract its contents to a new folder.
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Upload the Plugin Folder
Navigate to the wp-content/plugins folder on your website, then drag and drop the unzipped plugin folder into it.
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Activate the Plugin
Log in to your WordPress dashboard and open the Plugins menu. Your new plugin will be listed — click Activate to finish.
Questions, answered
Is this the original product?
Yes. You receive the original files, redistributed under the GNU General Public License that WordPress products are built on. Files are not modified by us; every upload is virus-scanned before release.
How many websites can I use it on?
The GPL places no limit on the number of sites. You can install this plugin on as many domains as you like.
How do updates work?
When the vendor releases a new version we update the package on our site. Download the latest version from your account and install it over the previous one, or use the Request Update button to nudge us if a version looks stale.
Do I need a license key?
No license key is required for normal use. A small number of products need extra activation for premium API features — when that applies, a note is shown on this page with exact instructions.
What if something doesn’t work?
Open a support ticket from your account and we’ll help you out. If you find a broken file, and we’ll fix it quickly.
Or get all 16,000+ products
$14/month — every plugin, theme and template on the site, this one included. Cancel anytime.
