Supportcandy | Timer
SupportCandy | Timer is a powerful WordPress plugin designed to enhance your customer support experience. With…
- Instant download
- Unlimited domains
- Virus-scanned files
Version history
5 releases available — use the latest unless you need an earlier build.
- v3.2.1 Current 27 May 2026
- v3.2.0 24 Mar 2026
- v3.1.9 9 Feb 2026
- v3.1.8 28 Dec 2025
- v3.1.7 29 Nov 2025
Earlier builds are available to customers who own this product — sign in to download them.
What you’re getting
SupportCandy | Timer is a powerful WordPress plugin designed to enhance your customer support experience. With its intuitive timer feature, you can effortlessly track response times, ensuring that no ticket goes unanswered for too long. This tool not only helps improve your team’s efficiency but also boosts customer satisfaction by providing timely support. Plus, it integrates seamlessly with your existing SupportCandy setup, making it a breeze to implement. Whether you’re managing a small team or a larger support department, this plugin is a must-have for maintaining high standards in customer care.
Key Features
- Real-time tracking of response times for support tickets.
- Customizable timer settings to fit your workflow.
- Easy integration with your existing SupportCandy plugin.
- Visual notifications to alert team members of pending tickets.
- Analytics dashboard to review performance metrics and improve response rates.
- Mobile-friendly interface for on-the-go management.
- Multi-language support for global teams.
Up and running in minutes
What you’ll need
- After downloading, unzip the package first. It may contain extras such as documentation or bundled templates — make sure you install the correct plugin file.
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Unzip the Plugin File
Find the downloaded .zip file on your computer. Right-click it and extract its contents to a new folder.
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Upload the Plugin Folder
Navigate to the wp-content/plugins folder on your website, then drag and drop the unzipped plugin folder into it.
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Activate the Plugin
Log in to your WordPress dashboard and open the Plugins menu. Your new plugin will be listed — click Activate to finish.
Questions, answered
Is this the original product?
Yes. You receive the original files, redistributed under the GNU General Public License that WordPress products are built on. Files are not modified by us; every upload is virus-scanned before release.
How many websites can I use it on?
The GPL places no limit on the number of sites. You can install this plugin on as many domains as you like.
How do updates work?
When the vendor releases a new version we update the package on our site. Download the latest version from your account and install it over the previous one, or use the Request Update button to nudge us if a version looks stale.
Do I need a license key?
No license key is required for normal use. A small number of products need extra activation for premium API features — when that applies, a note is shown on this page with exact instructions.
What if something doesn’t work?
Open a support ticket from your account and we’ll help you out. If you find a broken file, and we’ll fix it quickly.
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