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v2.1.9.4 Updated Apr 8, 2024

Wpmudev | Support System

Introducing the WPMU DEV Support System, a comprehensive solution designed to streamline your customer service experience.…

  • Instant download
  • Unlimited domains
  • Virus-scanned files
Overview

What you’re getting

Introducing the WPMU DEV Support System, a comprehensive solution designed to streamline your customer service experience. This plugin empowers you to manage support requests efficiently, ensuring that no inquiry goes unanswered. With its user-friendly interface, both your team and customers can navigate the support process seamlessly. Plus, the built-in ticketing system allows for organized communication, making it easy to track and resolve issues. What makes it stand out is its integration with WPMU DEV’s suite of tools, providing you with a holistic approach to managing your WordPress site and client interactions.

Key Features

  • Intuitive ticketing system for efficient issue management.
  • Customizable support forms to gather relevant information.
  • Real-time notifications to keep your team updated on new requests.
  • Integrated knowledge base for self-service solutions.
  • Multi-language support to cater to a global audience.
  • Seamless integration with other WPMU DEV tools for enhanced functionality.
  • Detailed reporting and analytics for tracking support performance.
  • Responsive design for optimal usability on all devices.
Installation

Up and running in minutes

What you’ll need

  • After downloading, unzip the package first. It may contain extras such as documentation or bundled templates — make sure you install the correct plugin file.
  1. Unzip the Plugin File

    Find the downloaded .zip file on your computer. Right-click it and extract its contents to a new folder.

    Unzip the Plugin File
  2. Upload the Plugin Folder

    Navigate to the wp-content/plugins folder on your website, then drag and drop the unzipped plugin folder into it.

    Upload the Plugin Folder
  3. Activate the Plugin

    Log in to your WordPress dashboard and open the Plugins menu. Your new plugin will be listed — click Activate to finish.

    Activate the Plugin
FAQ

Questions, answered

Is this the original product?

Yes. You receive the original files, redistributed under the GNU General Public License that WordPress products are built on. Files are not modified by us; every upload is virus-scanned before release.

How many websites can I use it on?

The GPL places no limit on the number of sites. You can install this plugin on as many domains as you like.

How do updates work?

When the vendor releases a new version we update the package on our site. Download the latest version from your account and install it over the previous one, or use the Request Update button to nudge us if a version looks stale.

Do I need a license key?

No license key is required for normal use. A small number of products need extra activation for premium API features — when that applies, a note is shown on this page with exact instructions.

What if something doesn’t work?

Open a support ticket from your account and we’ll help you out. If you find a broken file, and we’ll fix it quickly.

Better value

Or get all 16,000+ products

$14/month — every plugin, theme and template on the site, this one included. Cancel anytime.