WP Ultimo | Support Agents
WP Ultimo Support Agents settles the challenge of managing support access across multiple customer sites without…
- Instant download
- Unlimited domains
- Virus-scanned files
What you’re getting
WP Ultimo Support Agents settles the challenge of managing support access across multiple customer sites without sharing credentials. This addon for WP Ultimo adds dedicated support agents to your dashboard, assigning internal users to support roles and granting them access to customer areas directly. Built on WP Ultimo's multisite foundation, it lets you separate support operations, administration, and technical access while keeping all activity traceable within your existing subscription platform.
Key Features
- Support agents with dedicated roles assigned to internal users
- Direct customer site access without requiring password sharing
- Separation of support, administration, and technical access tasks
Up and running in minutes
What you’ll need
- After downloading, unzip the package first. It may contain extras such as documentation or bundled templates — make sure you install the correct plugin file.
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Unzip the Plugin File
Find the downloaded .zip file on your computer. Right-click it and extract its contents to a new folder.
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Upload the Plugin Folder
Navigate to the wp-content/plugins folder on your website, then drag and drop the unzipped plugin folder into it.
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Activate the Plugin
Log in to your WordPress dashboard and open the Plugins menu. Your new plugin will be listed — click Activate to finish.
Questions, answered
Is this the original product?
Yes. You receive the original files, redistributed under the GNU General Public License that WordPress products are built on. Files are not modified by us; every upload is virus-scanned before release.
How many websites can I use it on?
The GPL places no limit on the number of sites. You can install this plugin on as many domains as you like.
How do updates work?
When the vendor releases a new version we update the package on our site. Download the latest version from your account and install it over the previous one, or use the Request Update button to nudge us if a version looks stale.
Do I need a license key?
No license key is required for normal use. A small number of products need extra activation for premium API features — when that applies, a note is shown on this page with exact instructions.
What if something doesn’t work?
Open a support ticket from your account and we’ll help you out. If you find a broken file, and we’ll fix it quickly.
Or get all 16,000+ products
$14/month — every plugin, theme and template on the site, this one included. Cancel anytime.