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v1.1.2 Updated Jul 27, 2026

Awesome support | Custom Status

Transform your customer service experience with the "Awesome Support | Custom Status" plugin. This powerful tool…

  • Instant download
  • Unlimited domains
  • Virus-scanned files
Overview

What you’re getting

Transform your customer service experience with the “Awesome Support | Custom Status” plugin. This powerful tool enables you to create and manage custom statuses for your support tickets, ensuring that your team stays organized and your customers are kept in the loop. With a user-friendly interface, you can easily tailor statuses to fit your workflow. Plus, it seamlessly integrates with your existing support system, enhancing communication and efficiency. What makes it stand out is its flexibility—adapt statuses for different scenarios, making your support process even more responsive and personalized.

Key Features

  • Create unlimited custom ticket statuses to suit your specific needs.
  • Enhance team collaboration with clear visual indicators for each status.
  • Keep customers informed with automated status updates.
  • Integrate effortlessly with popular support systems like WooCommerce and more.
  • Enjoy a user-friendly interface that requires no technical skills.
  • Customize colors and labels for each status to improve visibility.
  • Track ticket progress more effectively with intuitive status management.
  • Receive regular updates and support to ensure smooth operation.
Installation

Up and running in minutes

What you’ll need

  • After downloading, unzip the package first. It may contain extras such as documentation or bundled templates — make sure you install the correct plugin file.
  1. Unzip the Plugin File

    Find the downloaded .zip file on your computer. Right-click it and extract its contents to a new folder.

    Unzip the Plugin File
  2. Upload the Plugin Folder

    Navigate to the wp-content/plugins folder on your website, then drag and drop the unzipped plugin folder into it.

    Upload the Plugin Folder
  3. Activate the Plugin

    Log in to your WordPress dashboard and open the Plugins menu. Your new plugin will be listed — click Activate to finish.

    Activate the Plugin
FAQ

Questions, answered

Is this the original product?

Yes. You receive the original files, redistributed under the GNU General Public License that WordPress products are built on. Files are not modified by us; every upload is virus-scanned before release.

How many websites can I use it on?

The GPL places no limit on the number of sites. You can install this plugin on as many domains as you like.

How do updates work?

When the vendor releases a new version we update the package on our site. Download the latest version from your account and install it over the previous one, or use the Request Update button to nudge us if a version looks stale.

Do I need a license key?

No license key is required for normal use. A small number of products need extra activation for premium API features — when that applies, a note is shown on this page with exact instructions.

What if something doesn’t work?

Open a support ticket from your account and we’ll help you out. If you find a broken file, and we’ll fix it quickly.

Better value

Or get all 16,000+ products

$14/month — every plugin, theme and template on the site, this one included. Cancel anytime.