Paid memberships pro | Reason For Cancelling
Paid Memberships Pro's "Reason for Cancelling" add-on is a game-changer for site administrators seeking to understand…
- Instant download
- Unlimited domains
- Virus-scanned files
Version history
3 releases available — use the latest unless you need an earlier build.
- v1.2.1 Current 12 Jul 2026
- v1.1 17 Jul 2024
- v1.0 30 Mar 2024
Earlier builds are available to customers who own this product — sign in to download them.
What you’re getting
Paid Memberships Pro’s “Reason for Cancelling” add-on is a game-changer for site administrators seeking to understand user behavior better. With this feature, you can collect valuable insights on why members choose to cancel their subscriptions. By integrating this feedback mechanism, you not only enhance user experience but also gather data that can inform your retention strategies. Plus, knowing the reasons behind cancellations allows you to address potential issues proactively. It’s a simple yet effective way to improve your membership site and keep your community thriving.
Key Features
- Collect feedback directly from users upon cancellation for better insights.
- Customizable cancellation survey to fit your brand’s voice.
- Easy integration with Paid Memberships Pro for seamless functionality.
- Data analytics to track common cancellation reasons over time.
- Improves member retention by identifying and addressing pain points.
- Enhances user experience by showing you care about their feedback.
- Simple setup process, no technical skills required.
Up and running in minutes
What you’ll need
- After downloading, unzip the package first. It may contain extras such as documentation or bundled templates — make sure you install the correct plugin file.
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Unzip the Plugin File
Find the downloaded .zip file on your computer. Right-click it and extract its contents to a new folder.
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Upload the Plugin Folder
Navigate to the wp-content/plugins folder on your website, then drag and drop the unzipped plugin folder into it.
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Activate the Plugin
Log in to your WordPress dashboard and open the Plugins menu. Your new plugin will be listed — click Activate to finish.
Questions, answered
Is this the original product?
Yes. You receive the original files, redistributed under the GNU General Public License that WordPress products are built on. Files are not modified by us; every upload is virus-scanned before release.
How many websites can I use it on?
The GPL places no limit on the number of sites. You can install this plugin on as many domains as you like.
How do updates work?
When the vendor releases a new version we update the package on our site. Download the latest version from your account and install it over the previous one, or use the Request Update button to nudge us if a version looks stale.
Do I need a license key?
No license key is required for normal use. A small number of products need extra activation for premium API features — when that applies, a note is shown on this page with exact instructions.
What if something doesn’t work?
Open a support ticket from your account and we’ll help you out. If you find a broken file, and we’ll fix it quickly.
Or get all 16,000+ products
$14/month — every plugin, theme and template on the site, this one included. Cancel anytime.
