Supportcandy | Satisfaction Survey
Updated on: August 22, 2025
Version 3.1.6

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Product Overview
SupportCandy's Satisfaction Survey plugin is designed to help you gauge customer satisfaction effortlessly. With its intuitive interface, you can create and manage surveys that capture valuable feedback from your users. This plugin not only helps you understand your customers' needs but also enhances their experience by showing that you value their opinions. Plus, the customizable templates allow you to align the surveys with your brand's identity. On top of that, the real-time analytics feature provides insights that can drive your business decisions. It's an essential tool for anyone looking to improve their service and increase customer loyalty.
Key Features
- Easy-to-use survey creation tool with drag-and-drop functionality.
- Customizable templates to match your brand's look and feel.
- Real-time analytics to track responses and measure satisfaction.
- Multiple question types including rating scales, multiple choice, and open-ended questions.
- Option to send surveys via email or embed them on your website.
- Automated reminders to encourage survey participation.
- Integration with popular CRM systems for seamless data management.
- Responsive design ensures surveys look great on any device.
Installation & Usage Guide
What You'll Need
- After downloading from our website, first unzip the file. Inside, you may find extra items like templates or documentation. Make sure to use the correct plugin/theme file when installing.
Unzip the Plugin File
Find the plugin's .zip file on your computer. Right-click and extract its contents to a new folder.

Upload the Plugin Folder
Navigate to the wp-content/plugins folder on your website's side. Then, drag and drop the unzipped plugin folder from your computer into this directory.

Activate the Plugin
Finally, log in to your WordPress dashboard. Go to the Plugins menu. You should see your new plugin listed. Click Activate to finish the installation.

PureGPL ensures you have all the tools and support you need for seamless installations and updates!
For any installation or technical-related queries, Please contact via Live Chat or Support Ticket.