Supportcandy | Productivity Suite
Updated on: August 22, 2025
Version 3.0.3

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Product Overview
SupportCandy is your all-in-one productivity suite designed to streamline customer support and enhance team collaboration. With its user-friendly interface, managing tickets, tracking performance, and communicating with your team has never been easier. Whether you're a small business or a larger enterprise, this suite adapts to your needs, ensuring that no customer inquiry goes unanswered. Plus, the powerful reporting tools provide insights that help improve your service over time. What makes it stand out is its seamless integration with popular platforms, making it a versatile choice for any team.
Key Features
- Intuitive ticket management system for easy tracking and resolution.
- Customizable dashboards to monitor team performance and workload.
- Real-time notifications to keep everyone in the loop.
- Comprehensive reporting tools for actionable insights and analytics.
- Integration with popular tools like Slack, Zapier, and more.
- Multi-channel support to handle inquiries from various platforms.
- Customizable ticket forms to capture essential customer data.
- Robust knowledge base for self-service support.
- Mobile-friendly design for support on the go.
Installation & Usage Guide
What You'll Need
- After downloading from our website, first unzip the file. Inside, you may find extra items like templates or documentation. Make sure to use the correct plugin/theme file when installing.
Unzip the Plugin File
Find the plugin's .zip file on your computer. Right-click and extract its contents to a new folder.

Upload the Plugin Folder
Navigate to the wp-content/plugins folder on your website's side. Then, drag and drop the unzipped plugin folder from your computer into this directory.

Activate the Plugin
Finally, log in to your WordPress dashboard. Go to the Plugins menu. You should see your new plugin listed. Click Activate to finish the installation.

PureGPL ensures you have all the tools and support you need for seamless installations and updates!
For any installation or technical-related queries, Please contact via Live Chat or Support Ticket.