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Supportcandy | Knowledgebase Integration

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Updated on: April 24, 2025

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Version 3.0.6

Supportcandy | Knowledgebase Integration
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Updated On: April 24, 2025
Version: 3.0.6
Downloads: 12
Status: verified_user Secure & Clean
Unlocked: Yes All features are unlocked without restrictions.
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Product Overview

Supportcandy's Knowledgebase Integration is designed to enhance your customer support experience by providing a centralized hub for information. With this plugin, you can easily create and manage a comprehensive knowledge base that allows users to find answers quickly and efficiently. This means less time spent on repetitive inquiries and more focus on solving complex issues. The intuitive interface makes it easy for both you and your customers to navigate through articles and FAQs. Plus, the seamless integration with your existing support system ensures a smooth transition and immediate benefits.

Key Features

  • User-friendly interface for easy article creation and management.
  • Seamless integration with your existing support ticket system.
  • Advanced search functionality to help users find relevant information quickly.
  • Customizable templates to match your brand's look and feel.
  • Analytics tools to track article performance and user engagement.
  • Multi-language support for a global audience.
  • Option to enable user feedback on articles for continuous improvement.
  • Responsive design for optimal viewing on any device.
  • Regular updates and dedicated support to keep your knowledge base running smoothly.

Installation & Usage Guide

What You'll Need

  • After downloading from our website, first unzip the file. Inside, you may find extra items like templates or documentation. Make sure to use the correct plugin/theme file when installing.
1

Unzip the Plugin File

Find the plugin's .zip file on your computer. Right-click and extract its contents to a new folder.

Image showing how to unzip a file
2

Upload the Plugin Folder

Navigate to the wp-content/plugins folder on your website's side. Then, drag and drop the unzipped plugin folder from your computer into this directory.

Image of dragging and dropping the plugin folder
3

Activate the Plugin

Finally, log in to your WordPress dashboard. Go to the Plugins menu. You should see your new plugin listed. Click Activate to finish the installation.

Image of the WordPress plugins page with the activate button highlighted

PureGPL ensures you have all the tools and support you need for seamless installations and updates!

For any installation or technical-related queries, Please contact via Live Chat or Support Ticket.

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