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Supportcandy | EDD Integration

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Updated on: April 2, 2024

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Version 3.0.9

Supportcandy | EDD Integration
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GPL License
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Updated On: April 2, 2024
Version: 3.0.9
Downloads: 12
Status: verified_user Secure & Clean
Unlocked: Yes All features are unlocked without restrictions.
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Product Overview

SupportCandy | EDD Integration is a powerful tool designed to enhance your customer support experience within Easy Digital Downloads (EDD). This plugin seamlessly integrates SupportCandy's robust ticketing system with your EDD store, allowing you to manage customer inquiries efficiently. With a user-friendly interface, you can easily track, respond to, and resolve support tickets directly related to your digital products. Plus, this integration ensures that your customers receive timely assistance, boosting their satisfaction and loyalty. What makes it stand out is its ability to streamline support processes without adding complexity to your workflow.

Key Features

  • Seamless integration with Easy Digital Downloads for effortless support management.
  • User-friendly ticketing system that simplifies customer inquiries.
  • Customizable email notifications to keep customers informed.
  • Ability to link support tickets to specific EDD products for better context.
  • Comprehensive reporting tools to analyze support performance.
  • Multi-agent support to collaborate on resolving customer issues.
  • Easy installation and setup with no coding required.
  • Responsive design ensures a great experience on all devices.

Installation & Usage Guide

What You'll Need

  • After downloading from our website, first unzip the file. Inside, you may find extra items like templates or documentation. Make sure to use the correct plugin/theme file when installing.
1

Unzip the Plugin File

Find the plugin's .zip file on your computer. Right-click and extract its contents to a new folder.

Image showing how to unzip a file
2

Upload the Plugin Folder

Navigate to the wp-content/plugins folder on your website's side. Then, drag and drop the unzipped plugin folder from your computer into this directory.

Image of dragging and dropping the plugin folder
3

Activate the Plugin

Finally, log in to your WordPress dashboard. Go to the Plugins menu. You should see your new plugin listed. Click Activate to finish the installation.

Image of the WordPress plugins page with the activate button highlighted

PureGPL ensures you have all the tools and support you need for seamless installations and updates!

For any installation or technical-related queries, Please contact via Live Chat or Support Ticket.

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