Supportcandy | EDD Integration
SupportCandy | EDD Integration is a powerful tool designed to enhance your customer support experience within…
- Instant download
- Unlimited domains
- Virus-scanned files
Version history
5 releases available — use the latest unless you need an earlier build.
- v3.1.7 Current 1 Jun 2026
- v3.1.6 24 Mar 2026
- v3.1.5 9 Feb 2026
- v3.1.4 29 Nov 2025
- v3.1.3 22 Oct 2025
Earlier builds are available to customers who own this product — sign in to download them.
What you’re getting
SupportCandy | EDD Integration is a powerful tool designed to enhance your customer support experience within Easy Digital Downloads (EDD). This plugin seamlessly integrates SupportCandy’s robust ticketing system with your EDD store, allowing you to manage customer inquiries efficiently. With a user-friendly interface, you can easily track, respond to, and resolve support tickets directly related to your digital products. Plus, this integration ensures that your customers receive timely assistance, boosting their satisfaction and loyalty. What makes it stand out is its ability to streamline support processes without adding complexity to your workflow.
Key Features
- Seamless integration with Easy Digital Downloads for effortless support management.
- User-friendly ticketing system that simplifies customer inquiries.
- Customizable email notifications to keep customers informed.
- Ability to link support tickets to specific EDD products for better context.
- Comprehensive reporting tools to analyze support performance.
- Multi-agent support to collaborate on resolving customer issues.
- Easy installation and setup with no coding required.
- Responsive design ensures a great experience on all devices.
Up and running in minutes
What you’ll need
- After downloading, unzip the package first. It may contain extras such as documentation or bundled templates — make sure you install the correct plugin file.
-
Unzip the Plugin File
Find the downloaded .zip file on your computer. Right-click it and extract its contents to a new folder.
-
Upload the Plugin Folder
Navigate to the wp-content/plugins folder on your website, then drag and drop the unzipped plugin folder into it.
-
Activate the Plugin
Log in to your WordPress dashboard and open the Plugins menu. Your new plugin will be listed — click Activate to finish.
Questions, answered
Is this the original product?
Yes. You receive the original files, redistributed under the GNU General Public License that WordPress products are built on. Files are not modified by us; every upload is virus-scanned before release.
How many websites can I use it on?
The GPL places no limit on the number of sites. You can install this plugin on as many domains as you like.
How do updates work?
When the vendor releases a new version we update the package on our site. Download the latest version from your account and install it over the previous one, or use the Request Update button to nudge us if a version looks stale.
Do I need a license key?
No license key is required for normal use. A small number of products need extra activation for premium API features — when that applies, a note is shown on this page with exact instructions.
What if something doesn’t work?
Open a support ticket from your account and we’ll help you out. If you find a broken file, and we’ll fix it quickly.
Or get all 16,000+ products
$14/month — every plugin, theme and template on the site, this one included. Cancel anytime.
