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Supportcandy | Assign Agent Rules

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Updated on: April 24, 2025

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Version 3.0.8

Supportcandy | Assign Agent Rules
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GPL License
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Updated On: April 24, 2025
Version: 3.0.8
Downloads: 12
Status: verified_user Secure & Clean
Unlocked: Yes All features are unlocked without restrictions.
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Product Overview

Supportcandy | Assign Agent Rules is a powerful WordPress plugin designed to streamline your customer support operations. With this tool, you can effortlessly assign support tickets to specific agents based on customizable rules. This means faster response times and happier customers. Plus, the intuitive interface makes setup a breeze, allowing you to focus on what really matters—providing exceptional service. What makes it stand out is its flexibility; you can create rules based on various criteria, ensuring that the right agent handles the right issue. Elevate your support game with this essential plugin.

Key Features

  • Customizable rule-based ticket assignment for optimal support.
  • Easy-to-use interface that simplifies configuration.
  • Supports multiple criteria for assigning tickets, enhancing efficiency.
  • Real-time notifications to keep agents informed of new assignments.
  • Seamless integration with existing Supportcandy features.
  • Analytics dashboard to track agent performance and ticket resolution times.
  • Regular updates and dedicated support to ensure smooth operation.

Installation & Usage Guide

What You'll Need

  • After downloading from our website, first unzip the file. Inside, you may find extra items like templates or documentation. Make sure to use the correct plugin/theme file when installing.
1

Unzip the Plugin File

Find the plugin's .zip file on your computer. Right-click and extract its contents to a new folder.

Image showing how to unzip a file
2

Upload the Plugin Folder

Navigate to the wp-content/plugins folder on your website's side. Then, drag and drop the unzipped plugin folder from your computer into this directory.

Image of dragging and dropping the plugin folder
3

Activate the Plugin

Finally, log in to your WordPress dashboard. Go to the Plugins menu. You should see your new plugin listed. Click Activate to finish the installation.

Image of the WordPress plugins page with the activate button highlighted

PureGPL ensures you have all the tools and support you need for seamless installations and updates!

For any installation or technical-related queries, Please contact via Live Chat or Support Ticket.

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