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Supportcandy | Agentgroup

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Updated on: April 24, 2025

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Version 3.0.7

Supportcandy | Agentgroup
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GPL License
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Updated On: April 24, 2025
Version: 3.0.7
Downloads: 12
Status: verified_user Secure & Clean
Unlocked: Yes All features are unlocked without restrictions.
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Product Overview

Supportcandy | Agentgroup is a powerful WordPress plugin designed to enhance your customer support experience. With an intuitive interface, it allows you to manage support tickets effortlessly while keeping communication streamlined. What sets it apart is its robust features that cater to both agents and customers, ensuring no query goes unanswered. Plus, the customizable options let you tailor the support system to fit your brand perfectly. Whether you're running a small business or a large enterprise, this plugin is crafted to meet your unique support needs.

Key Features

  • Easy ticket management for seamless support handling.
  • Customizable email notifications to keep users informed.
  • User-friendly dashboard for agents to track and respond to tickets.
  • Multi-agent support, allowing collaboration on customer queries.
  • Integrated knowledge base to empower users with self-help resources.
  • Detailed reporting and analytics to monitor support performance.
  • Responsive design that works beautifully on all devices.
  • Multi-language support for global reach.
  • Quick setup with no coding required, perfect for all skill levels.

Installation & Usage Guide

What You'll Need

  • After downloading from our website, first unzip the file. Inside, you may find extra items like templates or documentation. Make sure to use the correct plugin/theme file when installing.
1

Unzip the Plugin File

Find the plugin's .zip file on your computer. Right-click and extract its contents to a new folder.

Image showing how to unzip a file
2

Upload the Plugin Folder

Navigate to the wp-content/plugins folder on your website's side. Then, drag and drop the unzipped plugin folder from your computer into this directory.

Image of dragging and dropping the plugin folder
3

Activate the Plugin

Finally, log in to your WordPress dashboard. Go to the Plugins menu. You should see your new plugin listed. Click Activate to finish the installation.

Image of the WordPress plugins page with the activate button highlighted

PureGPL ensures you have all the tools and support you need for seamless installations and updates!

For any installation or technical-related queries, Please contact via Live Chat or Support Ticket.

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