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Knowledge Base | Helpdesk | Support | Wiki

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Updated on: December 14, 2023

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Version 4.2.1

Knowledge Base | Helpdesk | Support | Wiki
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Updated On: December 14, 2023
Version: 4.2.1
Downloads: 12
Status: verified_user Secure & Clean
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Product Overview

Introducing the ultimate solution for your customer support needs: the Knowledge Base plugin. This all-in-one helpdesk and wiki tool empowers you to create a comprehensive support hub for your users. With an intuitive interface, you can easily organize articles, FAQs, and guides that enhance user experience. Plus, your customers will appreciate having a self-service option to find answers quickly. What makes it stand out is its seamless integration with existing systems, ensuring a smooth transition. On top of that, you can customize the design to align with your brand, making it not just functional, but visually appealing too.

Key Features

  • User-friendly interface for easy article creation and management.
  • Customizable design to match your website's branding.
  • Search functionality that helps users find relevant information instantly.
  • Multi-language support for global reach and accessibility.
  • Integration with popular helpdesk and CRM systems.
  • Analytics dashboard to track user engagement and article performance.
  • Responsive design ensures a great experience on any device.
  • Option to categorize articles for better organization.
  • Regular updates and dedicated support for seamless operation.

Installation & Usage Guide

What You'll Need

  • After downloading from our website, first unzip the file. Inside, you may find extra items like templates or documentation. Make sure to use the correct plugin/theme file when installing.
1

Unzip the Plugin File

Find the plugin's .zip file on your computer. Right-click and extract its contents to a new folder.

Image showing how to unzip a file
2

Upload the Plugin Folder

Navigate to the wp-content/plugins folder on your website's side. Then, drag and drop the unzipped plugin folder from your computer into this directory.

Image of dragging and dropping the plugin folder
3

Activate the Plugin

Finally, log in to your WordPress dashboard. Go to the Plugins menu. You should see your new plugin listed. Click Activate to finish the installation.

Image of the WordPress plugins page with the activate button highlighted

PureGPL ensures you have all the tools and support you need for seamless installations and updates!

For any installation or technical-related queries, Please contact via Live Chat or Support Ticket.

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