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Easy digital downloads | Zendesk Support

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Updated on: March 13, 2024

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Version 1.3.1

Easy digital downloads | Zendesk Support
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GPL License
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Updated On: March 13, 2024
Version: 1.3.1
Downloads: 12
Status: verified_user Secure & Clean
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Product Overview

Transform your Easy Digital Downloads experience with the Zendesk Support integration. This seamless connection allows you to manage customer inquiries and support tickets directly from your EDD platform. By streamlining communication, you can enhance customer satisfaction and reduce response times significantly. Plus, with Zendesk's powerful features, you'll have access to comprehensive analytics and reporting tools that help you track and improve your support efforts. What makes it stand out is its user-friendly setup, making it easy for anyone to implement without extensive technical knowledge.

Key Features

  • Direct integration with Easy Digital Downloads for effortless support management.
  • Improved customer satisfaction through faster ticket response times.
  • Access to advanced analytics and reporting tools to monitor support performance.
  • User-friendly setup that requires no technical expertise.
  • Customizable notification settings to keep you informed about customer inquiries.
  • Ability to create and manage support tickets directly from your EDD dashboard.
  • Enhanced collaboration tools to ensure your team can work together effectively.
  • Multi-channel support options to assist customers via email, chat, and more.

Installation & Usage Guide

What You'll Need

  • After downloading from our website, first unzip the file. Inside, you may find extra items like templates or documentation. Make sure to use the correct plugin/theme file when installing.
1

Unzip the Plugin File

Find the plugin's .zip file on your computer. Right-click and extract its contents to a new folder.

Image showing how to unzip a file
2

Upload the Plugin Folder

Navigate to the wp-content/plugins folder on your website's side. Then, drag and drop the unzipped plugin folder from your computer into this directory.

Image of dragging and dropping the plugin folder
3

Activate the Plugin

Finally, log in to your WordPress dashboard. Go to the Plugins menu. You should see your new plugin listed. Click Activate to finish the installation.

Image of the WordPress plugins page with the activate button highlighted

PureGPL ensures you have all the tools and support you need for seamless installations and updates!

For any installation or technical-related queries, Please contact via Live Chat or Support Ticket.

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