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Awesome support | Smart Ticket Submission

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Updated on: March 18, 2024

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Version 1.0.1

Awesome support | Smart Ticket Submission
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Updated On: March 18, 2024
Version: 1.0.1
Downloads: 12
Status: verified_user Secure & Clean
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Product Overview

Experience seamless customer service with our "Awesome Support | Smart Ticket Submission" plugin. This powerful tool simplifies the way your customers submit support requests, making interaction effortless and efficient. With a user-friendly interface, your clients can easily create tickets, track their status, and receive timely updates. Plus, the smart features ensure that no query goes unanswered, enhancing customer satisfaction. What makes it stand out is its ability to integrate with your existing systems, ensuring a smooth workflow for your support team. Say goodbye to missed tickets and hello to organized support!

Key Features

  • Intuitive ticket submission form for a hassle-free experience.
  • Automated status updates keep customers informed.
  • Seamless integration with popular CRM platforms.
  • Customizable ticket categories for better organization.
  • Advanced search functionality to quickly locate tickets.
  • Robust reporting tools to analyze support performance.
  • Multi-language support for a global reach.
  • Responsive design for mobile-friendly access.

Installation & Usage Guide

What You'll Need

  • After downloading from our website, first unzip the file. Inside, you may find extra items like templates or documentation. Make sure to use the correct plugin/theme file when installing.
1

Unzip the Plugin File

Find the plugin's .zip file on your computer. Right-click and extract its contents to a new folder.

Image showing how to unzip a file
2

Upload the Plugin Folder

Navigate to the wp-content/plugins folder on your website's side. Then, drag and drop the unzipped plugin folder from your computer into this directory.

Image of dragging and dropping the plugin folder
3

Activate the Plugin

Finally, log in to your WordPress dashboard. Go to the Plugins menu. You should see your new plugin listed. Click Activate to finish the installation.

Image of the WordPress plugins page with the activate button highlighted

PureGPL ensures you have all the tools and support you need for seamless installations and updates!

For any installation or technical-related queries, Please contact via Live Chat or Support Ticket.

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