Current release v3.1.2Updated
Supportcandy | Knowledgebase Integration
Supportcandy's Knowledgebase Integration is designed to enhance your customer support experience by providing a centralized hub for information.
Version history
5 releases in 379 days, about one every 94 days
-
3.1.2 4 Nov 2026 Current
-
3.1.1 6 Jun 2026 Members
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3.1.0 24 Mar 2026 Members
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3.0.9 10 Feb 2026 Members
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3.0.8 22 Oct 2025 Members
Owners of this product and members can download any of these builds. Sign in
The file
- Published
- 4 Nov 2026
- Type
- Plugin
- Category
- Supportcandy
- License
- GPL v2 or later
Overview
What you’re getting
Supportcandy’s Knowledgebase Integration is designed to enhance your customer support experience by providing a centralized hub for information. With this plugin, you can easily create and manage a comprehensive knowledge base that allows users to find answers quickly and efficiently. This means less time spent on repetitive inquiries and more focus on solving complex issues. The intuitive interface makes it easy for both you and your customers to navigate through articles and FAQs. Plus, the seamless integration with your existing support system ensures a smooth transition and immediate benefits.
Key Features
- User-friendly interface for easy article creation and management.
- Seamless integration with your existing support ticket system.
- Advanced search functionality to help users find relevant information quickly.
- Customizable templates to match your brand’s look and feel.
- Analytics tools to track article performance and user engagement.
- Multi-language support for a global audience.
- Option to enable user feedback on articles for continuous improvement.
- Responsive design for optimal viewing on any device.
- Regular updates and dedicated support to keep your knowledge base running smoothly.
Getting it
How to download Supportcandy for free
Buy this plugin on its own for $3.49, or take a membership from $14 and download it along with every other product on the site.
Either way you get the same file: the original .zip as the developer published it, with nothing removed and nothing added. Every upload is virus-scanned before it reaches your account, and earlier builds stay available if you ever need to match an existing site.
Updates come from us rather than from the developer: we publish each new release, usually within days. Members get them inside the WordPress dashboard through our Auto Updater plugin, and the setup guide walks through connecting a site.
Compare
This plugin alone, or everything
Just this plugin
This plugin only, yours to keep and re-download.
- Supportcandy | Knowledgebase…
- Earlier versions of this plugin
- One year of support
- No Auto Updater
- No original licenses
$3.49 once
Membership
Best valueThis plugin and 16,000+ other plugins, themes and kits.
- Every plugin, theme and kit
- 4 earlier versions of every item
- Priority support with ticket tracking
- Auto Updater on 15 sites
- Original licenses, 18 activations
$6.58 a month, billed yearly
Activation
What works without a Supportcandy license key
Everything. The GPL license is already active in the code you receive, so every feature is present and working the moment you activate the plugin: nothing is stripped out, nothing is disabled, and your visitors see no difference from a site running the developer’s own copy.
The one thing a developer’s key normally carries is automatic updates from their servers. Members get those through our Auto Updater plugin, which delivers each new release into the WordPress dashboard. The setup guide takes about two minutes.
This product is fully unlocked: every premium feature is available with no key and no activation step of any kind.
The license
Is the Supportcandy free download legal?
Yes. This plugin is licensed under the GNU General Public License, the same license WordPress itself uses. The GPL expressly permits redistribution of the code, including redistribution for a fee, and the Free Software Foundation states plainly that the license sets no limit on what may be charged.
What we distribute is the original file, unmodified. The developer’s license verification code is left exactly where they put it; we simply do not supply a key, because a key is not ours to give.
What is not legal, and what we do not do, is distributing nulled software: files with the license check stripped out. That is modification of the code, and modified code is how WordPress sites get backdoored. We explain both at length: is GPL legal? and GPL versus nulled.
Installation
Up and running in minutes
- 1
Download the .zip
If it holds extras such as documentation, unzip it first and keep only the plugin file.
- 2
Upload it to WordPress
Go to Plugins Add New Upload Plugin, choose the file, then Install Now.
- 3
Activate
Click Activate.
Stuck on a step? We’re happy to help with installation.
FAQ
Questions, answered
Can I get Supportcandy Knowledgebase Integration for free?
You can download it here for $3.49, or with a membership that includes every product on the site. It is not free of charge, but it is free of a recurring per-site license — the GPL allows redistribution, so you pay once rather than every year for every domain.
Is the Supportcandy Knowledgebase Integration free download legal?
Yes. It is licensed under the GNU General Public License, the same license WordPress itself uses, and the GPL expressly permits redistribution including for a fee. You receive the original unmodified file. What is not legal, and what we do not do, is distributing nulled software with the license check stripped out of the code.
Does Supportcandy Knowledgebase Integration need a license key?
No key is required to install and use the plugin, and your visitors see no difference. What a developer license adds is their own support channel, updates direct from their servers, and in some products a connection to their template or content library. Updates come from us instead. Members can also activate an original license on selected products.
Will I get Supportcandy Knowledgebase Integration updates?
Yes. When the developer releases a new version we publish it here, usually within days, and you download it from your account and install it over the previous one. Members also get it through our Auto Updater plugin, inside the WordPress dashboard. Earlier builds stay available in your account if you ever need to roll back.
How many websites can I use Supportcandy Knowledgebase Integration on?
As many as you like. The GPL places no limit on installations, so you can use this plugin on every site you build. Per-site limits come from a developer’s license terms, not from the code.
Is this the original Supportcandy Knowledgebase Integration file?
Yes. Downloaded from the developer and redistributed unmodified, with nothing added and nothing removed. Every file is virus-scanned before release. If you find a problem, use Report a problem on this page and we will fix it.
Still have a question?
Or open a support ticket and we’ll answer it.
Membership
Or get all 16,000+ products
Every plugin, theme and template kit on the site, this plugin included. Every plan and limit
Monthly
$14 a month
Month to month
- 25 downloads a day
- Auto Updater on 5 sites
- 2 license activations
- Standard support
Yearly
Best value$6.58 a month
$79 billed yearly save 53%
- 50 downloads a day
- Auto Updater on 15 sites
- 18 license activations
- Priority support
Lifetime
$179 once
Pay once, no renewal
- 75 downloads a day
- Auto Updater on 30 sites
- 30 license activations
- Priority support