Supportcandy | Knowledgebase Integration
Supportcandy's Knowledgebase Integration is designed to enhance your customer support experience by providing a centralized hub…
- Instant download
- Unlimited domains
- Virus-scanned files
Version history
5 releases available — use the latest unless you need an earlier build.
- v3.1.1 Current 6 Jun 2026
- v3.1.0 24 Mar 2026
- v3.0.9 10 Feb 2026
- v3.0.8 22 Oct 2025
- v3.0.7 8 Oct 2025
Earlier builds are available to customers who own this product — sign in to download them.
What you’re getting
Supportcandy’s Knowledgebase Integration is designed to enhance your customer support experience by providing a centralized hub for information. With this plugin, you can easily create and manage a comprehensive knowledge base that allows users to find answers quickly and efficiently. This means less time spent on repetitive inquiries and more focus on solving complex issues. The intuitive interface makes it easy for both you and your customers to navigate through articles and FAQs. Plus, the seamless integration with your existing support system ensures a smooth transition and immediate benefits.
Key Features
- User-friendly interface for easy article creation and management.
- Seamless integration with your existing support ticket system.
- Advanced search functionality to help users find relevant information quickly.
- Customizable templates to match your brand’s look and feel.
- Analytics tools to track article performance and user engagement.
- Multi-language support for a global audience.
- Option to enable user feedback on articles for continuous improvement.
- Responsive design for optimal viewing on any device.
- Regular updates and dedicated support to keep your knowledge base running smoothly.
Up and running in minutes
What you’ll need
- After downloading, unzip the package first. It may contain extras such as documentation or bundled templates — make sure you install the correct plugin file.
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Unzip the Plugin File
Find the downloaded .zip file on your computer. Right-click it and extract its contents to a new folder.
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Upload the Plugin Folder
Navigate to the wp-content/plugins folder on your website, then drag and drop the unzipped plugin folder into it.
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Activate the Plugin
Log in to your WordPress dashboard and open the Plugins menu. Your new plugin will be listed — click Activate to finish.
Questions, answered
Is this the original product?
Yes. You receive the original files, redistributed under the GNU General Public License that WordPress products are built on. Files are not modified by us; every upload is virus-scanned before release.
How many websites can I use it on?
The GPL places no limit on the number of sites. You can install this plugin on as many domains as you like.
How do updates work?
When the vendor releases a new version we update the package on our site. Download the latest version from your account and install it over the previous one, or use the Request Update button to nudge us if a version looks stale.
Do I need a license key?
No license key is required for normal use. A small number of products need extra activation for premium API features — when that applies, a note is shown on this page with exact instructions.
What if something doesn’t work?
Open a support ticket from your account and we’ll help you out. If you find a broken file, and we’ll fix it quickly.
Or get all 16,000+ products
$14/month — every plugin, theme and template on the site, this one included. Cancel anytime.
