Supportcandy | Assign Agent Rules
Supportcandy | Assign Agent Rules is a powerful WordPress plugin designed to streamline your customer support…
- Instant download
- Unlimited domains
- Virus-scanned files
Version history
5 releases available — use the latest unless you need an earlier build.
- v3.1.2 Current 24 Mar 2026
- v3.1.1 9 Feb 2026
- v3.1.0 22 Oct 2025
- v3.0.9 8 Oct 2025
- v3.0.8 24 Apr 2025
Earlier builds are available to customers who own this product — sign in to download them.
What you’re getting
Supportcandy | Assign Agent Rules is a powerful WordPress plugin designed to streamline your customer support operations. With this tool, you can effortlessly assign support tickets to specific agents based on customizable rules. This means faster response times and happier customers. Plus, the intuitive interface makes setup a breeze, allowing you to focus on what really matters—providing exceptional service. What makes it stand out is its flexibility; you can create rules based on various criteria, ensuring that the right agent handles the right issue. Elevate your support game with this essential plugin.
Key Features
- Customizable rule-based ticket assignment for optimal support.
- Easy-to-use interface that simplifies configuration.
- Supports multiple criteria for assigning tickets, enhancing efficiency.
- Real-time notifications to keep agents informed of new assignments.
- Seamless integration with existing Supportcandy features.
- Analytics dashboard to track agent performance and ticket resolution times.
- Regular updates and dedicated support to ensure smooth operation.
Up and running in minutes
What you’ll need
- After downloading, unzip the package first. It may contain extras such as documentation or bundled templates — make sure you install the correct plugin file.
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Unzip the Plugin File
Find the downloaded .zip file on your computer. Right-click it and extract its contents to a new folder.
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Upload the Plugin Folder
Navigate to the wp-content/plugins folder on your website, then drag and drop the unzipped plugin folder into it.
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Activate the Plugin
Log in to your WordPress dashboard and open the Plugins menu. Your new plugin will be listed — click Activate to finish.
Questions, answered
Is this the original product?
Yes. You receive the original files, redistributed under the GNU General Public License that WordPress products are built on. Files are not modified by us; every upload is virus-scanned before release.
How many websites can I use it on?
The GPL places no limit on the number of sites. You can install this plugin on as many domains as you like.
How do updates work?
When the vendor releases a new version we update the package on our site. Download the latest version from your account and install it over the previous one, or use the Request Update button to nudge us if a version looks stale.
Do I need a license key?
No license key is required for normal use. A small number of products need extra activation for premium API features — when that applies, a note is shown on this page with exact instructions.
What if something doesn’t work?
Open a support ticket from your account and we’ll help you out. If you find a broken file, and we’ll fix it quickly.
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