Gravity forms | Help Scout
Gravity Forms for Help Scout is the perfect integration for businesses looking to streamline their customer…
- Instant download
- Unlimited domains
- Virus-scanned files
Version history
5 releases available — use the latest unless you need an earlier build.
- v2.4.0.2 Current 9 Dec 2025
- v2.4.0.1 30 Nov 2025
- v2.4.0 23 Mar 2025
- v2.3.0 20 Apr 2024
- v2.2.0 25 Mar 2024
Earlier builds are available to customers who own this product — sign in to download them.
What you’re getting
Gravity Forms for Help Scout is the perfect integration for businesses looking to streamline their customer support processes. This powerful add-on connects your Gravity Forms submissions directly to Help Scout, allowing your team to manage inquiries more efficiently. With seamless data transfer, you can ensure that every form entry is captured as a ticket in Help Scout. Plus, it allows for a more organized workflow, enhancing collaboration among your support staff. What makes it stand out is its user-friendly setup that requires no coding skills. Elevate your customer service experience with this essential tool.
Key Features
- Direct integration with Help Scout for effortless ticket creation from form submissions.
- User-friendly interface that requires no technical expertise to set up.
- Customizable mapping of form fields to Help Scout ticket properties.
- Real-time notifications to keep your team updated on new inquiries.
- Enhanced organization of customer requests within the Help Scout system.
- Supports multiple forms, making it ideal for businesses with diverse needs.
- Easy to manage and monitor submissions through your Help Scout dashboard.
Up and running in minutes
What you’ll need
- After downloading, unzip the package first. It may contain extras such as documentation or bundled templates — make sure you install the correct plugin file.
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Unzip the Plugin File
Find the downloaded .zip file on your computer. Right-click it and extract its contents to a new folder.
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Upload the Plugin Folder
Navigate to the wp-content/plugins folder on your website, then drag and drop the unzipped plugin folder into it.
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Activate the Plugin
Log in to your WordPress dashboard and open the Plugins menu. Your new plugin will be listed — click Activate to finish.
Questions, answered
Is this the original product?
Yes. You receive the original files, redistributed under the GNU General Public License that WordPress products are built on. Files are not modified by us; every upload is virus-scanned before release.
How many websites can I use it on?
The GPL places no limit on the number of sites. You can install this plugin on as many domains as you like.
How do updates work?
When the vendor releases a new version we update the package on our site. Download the latest version from your account and install it over the previous one, or use the Request Update button to nudge us if a version looks stale.
Do I need a license key?
No license key is required for normal use. A small number of products need extra activation for premium API features — when that applies, a note is shown on this page with exact instructions.
What if something doesn’t work?
Open a support ticket from your account and we’ll help you out. If you find a broken file, and we’ll fix it quickly.
Or get all 16,000+ products
$14/month — every plugin, theme and template on the site, this one included. Cancel anytime.
