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Awesome support | Private Notes

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Updated on: March 18, 2024

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Version 3.2

Awesome support | Private Notes
GPL License
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Updated On: March 18, 2024
Version: 3.2
Downloads: 12
Status: verified_user Secure & Clean
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Product Overview

Enhance your workflow with the "Awesome Support | Private Notes" plugin, designed to streamline your customer support experience. This handy tool allows you to create private notes within your support tickets, ensuring that your team can collaborate effectively without compromising customer privacy. With a user-friendly interface, you can easily jot down important information, feedback, or follow-up tasks directly within the ticket. Plus, the seamless integration with your existing support system means you can get started right away without any hassle. What makes it stand out is its focus on confidentiality, allowing your team to communicate openly while keeping sensitive information secure.

Key Features

  • Create private notes within support tickets for better team collaboration.
  • Ensure customer confidentiality with secure note-taking.
  • Seamless integration with your existing support platform.
  • User-friendly interface for quick and easy access.
  • Keep track of important follow-ups and feedback effortlessly.
  • Enhance communication among team members without cluttering the ticket.
  • Improve response times by having all essential information in one place.
  • Regular updates to ensure compatibility and security.

Installation & Usage Guide

What You'll Need

  • After downloading from our website, first unzip the file. Inside, you may find extra items like templates or documentation. Make sure to use the correct plugin/theme file when installing.
1

Unzip the Plugin File

Find the plugin's .zip file on your computer. Right-click and extract its contents to a new folder.

Image showing how to unzip a file
2

Upload the Plugin Folder

Navigate to the wp-content/plugins folder on your website's side. Then, drag and drop the unzipped plugin folder from your computer into this directory.

Image of dragging and dropping the plugin folder
3

Activate the Plugin

Finally, log in to your WordPress dashboard. Go to the Plugins menu. You should see your new plugin listed. Click Activate to finish the installation.

Image of the WordPress plugins page with the activate button highlighted

PureGPL ensures you have all the tools and support you need for seamless installations and updates!

For any installation or technical-related queries, Please contact via Live Chat or Support Ticket.