Supportcandy | Slack Integration
Supportcandy's Slack Integration is designed to streamline your customer support experience by connecting your helpdesk directly…
- Instant download
- Unlimited domains
- Virus-scanned files
Version history
5 releases available — use the latest unless you need an earlier build.
- v3.0.7 Current 24 Mar 2026
- v3.0.6 28 Dec 2025
- v3.0.5 22 Oct 2025
- v3.0.4 8 Oct 2025
- v3.0.2 2 Apr 2024
Earlier builds are available to customers who own this product — sign in to download them.
What you’re getting
Supportcandy’s Slack Integration is designed to streamline your customer support experience by connecting your helpdesk directly with Slack. With this powerful tool, support agents can receive real-time notifications, ensuring no customer query goes unnoticed. Plus, the integration allows for easy collaboration among team members, allowing them to respond swiftly and efficiently. What makes it stand out is its user-friendly setup, which requires minimal effort to get started. On top of that, it enhances your team’s productivity by keeping communication centralized and organized.
Key Features
- Real-time notifications for new support tickets directly in Slack.
- Seamless collaboration with team members for quick responses.
- Easy setup process to connect your helpdesk with Slack.
- Customizable notification preferences to suit your workflow.
- Access to ticket details directly within Slack for quick reference.
- Improved team productivity through centralized communication.
- Compatible with various Slack channels for better organization.
Up and running in minutes
What you’ll need
- After downloading, unzip the package first. It may contain extras such as documentation or bundled templates — make sure you install the correct plugin file.
-
Unzip the Plugin File
Find the downloaded .zip file on your computer. Right-click it and extract its contents to a new folder.
-
Upload the Plugin Folder
Navigate to the wp-content/plugins folder on your website, then drag and drop the unzipped plugin folder into it.
-
Activate the Plugin
Log in to your WordPress dashboard and open the Plugins menu. Your new plugin will be listed — click Activate to finish.
Questions, answered
Is this the original product?
Yes. You receive the original files, redistributed under the GNU General Public License that WordPress products are built on. Files are not modified by us; every upload is virus-scanned before release.
How many websites can I use it on?
The GPL places no limit on the number of sites. You can install this plugin on as many domains as you like.
How do updates work?
When the vendor releases a new version we update the package on our site. Download the latest version from your account and install it over the previous one, or use the Request Update button to nudge us if a version looks stale.
Do I need a license key?
No license key is required for normal use. A small number of products need extra activation for premium API features — when that applies, a note is shown on this page with exact instructions.
What if something doesn’t work?
Open a support ticket from your account and we’ll help you out. If you find a broken file, and we’ll fix it quickly.
Or get all 16,000+ products
$14/month — every plugin, theme and template on the site, this one included. Cancel anytime.
